Nonverbal Communication

Research shows that the majority of the messages we send are nonverbal. Therefore, you need to be aware of your nonverbal communication. Nonverbal communication, referred to as body language, includes our facial

expressions, hand gestures, eye contact, posture, handshake and tone of voice. Use the following body language tips to ensure your nonverbal communication evokes the right message.




Eye Contact


Facial Expressions






Practice your handshake

Make eye contact with the

Your face conveys your attitude:

Offer a firm, sincere




Avoid frowning





Use natural eye contact

Smile naturally

Use a firm handshake and adjust your grip to the otherperson’s hand

Do not stare

Show expressions of interest








Natural expressions are best


Smile and make eye contactas you shake hands

















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